Participation of Stakeholders
FORCERA, in accordance with respecting the interests of stakeholders, has established a dedicated section for stakeholders on company website. Through communication with stakeholders via multiple channels and interactive mechanisms, FORCERA aims to facilitate communication and understand stakeholders' demands, their expectations, and the sustainable development issues they pay attention to. In addition to providing timely responses, the company will utilize this feedback as a reference to advance corporate social responsibility and sustainable development planning.
- FORCERA places great emphasis on the interests of investors and shareholders. The company has established a spokesperson and deputy spokesperson system, and regularly holds shareholder meetings and investor conferences to maintain effective communication channels and enhance the immediacy and transparency of information disclosure, thereby safeguarding the rights and interests of investors and shareholders.
- Communication Channels：Shareholding meetings, Company Website, Investors Conference, Annual Report, Financial Report, Investor Relations Contact, and Spokesperson, and Deputy Spokesperson system.
- Issues of concern: Corporate Governance, Financial Performance, Regulation Compliance, and Risk management.
- To promote sustainable development and business goals while maintaining long-lasting customer relationships, FORCERA actively serves the best interests of its customers. This commitment is reflected in various services and methods, including the formulation of operational policies, development strategies, education, training, and subsequent business execution and management. Therefore, the company aims to stay abreast of industry trends, provide professional services, and foster long-term cooperative relationships with all our customers.
- Communication Channels：Communication and Discussion Meetings, Customer Audits, Customer Satisfaction Surveys, Company Website, and Seminars.
- Issues of concern: Customer Service, Product Management, Confidentiality Protection, and Innovation Management.
- For the establishment of a culture of integrity and robust corporate development policies, FORCERA adheres to the principle of integrity in all business dealings with suppliers. Neither party shall directly or indirectly offer, promise, request, or accept any improper benefits, or engage in other acts contrary to integrity, illegal, or in violation of obligations. Additionally, neither party shall manipulate, conceal, or abuse information obtained in the course of duty, make false statements regarding important matters, or engage in other unfair transactions. By doing so, the company will protect the legal rights of both parties, establish sound corporate governance and risk management mechanisms, and create a sustainable development and business environment.
- Communication Channels：On-Site Audits, Supplier Evaluation, Review Meetings, Supplier Visits (Irregularly), and Supplier Surveys.
- Issues of concern: Regulation Compliance, Product Quality, Information Management, Risk Management, and Integrity Operations.
- FORCERA is committed to adhering to international human rights conventions and providing all employees with a work environment that respects human rights, free from discrimination and harassment, and guarantees safety, health, and friendliness because employees are the essence and important partners for sustainable development. Moreover, employees who are devoted to the company are the foundation of its competitiveness, and duty of care towards employees is also the obligation of the company. Therefore, FORCERA provides competitive compensation and benefits, as well as diverse training channels for learning opportunities and talent development based on employees' abilities and expertise to achieve the goal of sustainable development.
- Communication Channels：Mail or Email to the HR, Communication Meetings (Irregularly), Employee Welfare Committee Meetings, Internal Audit, Employee Education and Training, Labor-Management Meeting, and Employee Health Checkup.
- Issues of concern: Employee Welfare, Labor-Employer Relations, Talent Development, Occupational Health and Safety.
- Through the dissemination and communication of media, FORCERA will enhance the effective ways of communication bridge with stakeholders. If the media can promptly report relevant information about the company, it will not only facilitate stakeholders in obtaining timely and accurate information but also protect the related interests of all our stakeholders.
- Communication Channels：Media Interview, Marketing campaigns, Exhibition, Press Conferences, Company Website, and Press Release.
- Issues of concern: Business Performance, Financial Performance, Climate and Energy, and Social Participation.
- FORCERA will actively focus on the issues regarding community-based environmental protection, public welfare, and other related issues, promote the activities of social contribution and increase the scope of corporate social responsibility and positive social influence to achieve the goal of sustainable development.
- Communication Channels：Company Website, Telephone, Mail, and Charitable Activity.
- Issues of concern: Environmental Regulations, Social Participation, and Waste Management.
FORCERA has established an independent reporting mailbox for insiders and external parties to report any violations of FORCERA's integrity and ethical standards. If you observe any suspicious behavior by employees of FORCERA or any individuals representing FORCERA that may contravene the company's integrity and ethical conduct guidelines, please report it through the designated reporting mailbox or hotline provided below. When making a report, please provide relevant information such as your name, contact details, and a detailed description of the reported incident, along with any concrete evidence that may aid in the investigation. We assure you that your identity and the information you provide will be kept strictly confidential, and appropriate measures will be taken to protect your personal data and privacy in accordance with the law. Additionally, we would like to remind you that providing intentionally false information or malicious statements that constitute defamation may result in legal consequences.
