ESG
Participation of Stakeholders
FORCERA, in accordance with respecting the interests of stakeholders, has established a dedicated section for stakeholders on company website. Through communication with stakeholders via multiple channels and interactive mechanisms, FORCERA aims to facilitate communication and understand stakeholders' demands, their expectations, and the sustainable development issues they pay attention to. In addition to providing timely responses, the company will utilize this feedback as a reference to advance corporate social responsibility and sustainable development planning.
- FORCERA places great emphasis on the interests of investors and shareholders. The company has established a spokesperson and deputy spokesperson system, and regularly holds shareholder meetings and investor conferences to maintain effective communication channels and enhance the immediacy and transparency of information disclosure, thereby safeguarding the rights and interests of investors and shareholders.
- Communication Channels：Shareholding meetings, Company Website, Investors Conference, Annual Report, Financial Report, Investor Relations Contact, and Spokesperson, and Deputy Spokesperson system.
- Issues of concern: Corporate Governance, Financial Performance, Regulation Compliance, and Risk management.
- To promote sustainable development and business goals while maintaining long-lasting customer relationships, FORCERA actively serves the best interests of its customers. This commitment is reflected in various services and methods, including the formulation of operational policies, development strategies, education, training, and subsequent business execution and management. Therefore, the company aims to stay abreast of industry trends, provide professional services, and foster long-term cooperative relationships with all our customers.
- Communication Channels：Communication and Discussion Meetings, Customer Audits, Customer Satisfaction Surveys, Company Website, and Seminars.
- Issues of concern: Customer Service, Product Management, Confidentiality Protection, and Innovation Management.
- For the establishment of a culture of integrity and robust corporate development policies, FORCERA adheres to the principle of integrity in all business dealings with suppliers. Neither party shall directly or indirectly offer, promise, request, or accept any improper benefits, or engage in other acts contrary to integrity, illegal, or in violation of obligations. Additionally, neither party shall manipulate, conceal, or abuse information obtained in the course of duty, make false statements regarding important matters, or engage in other unfair transactions. By doing so, the company will protect the legal rights of both parties, establish sound corporate governance and risk management mechanisms, and create a sustainable development and business environment.
- Communication Channels：On-Site Audits, Supplier Evaluation, Review Meetings, Supplier Visits (Irregularly), and Supplier Surveys.
- Issues of concern: Regulation Compliance, Product Quality, Information Management, Risk Management, and Integrity Operations.
- FORCERA is committed to adhering to international human rights conventions and providing all employees with a work environment that respects human rights, free from discrimination and harassment, and guarantees safety, health, and friendliness because employees are the essence and important partners for sustainable development. Moreover, employees who are devoted to the company are the foundation of its competitiveness, and duty of care towards employees is also the obligation of the company. Therefore, FORCERA provides competitive compensation and benefits, as well as diverse training channels for learning opportunities and talent development based on employees' abilities and expertise to achieve the goal of sustainable development.
- Communication Channels：Mail or Email to the HR, Communication Meetings (Irregularly), Employee Welfare Committee Meetings, Internal Audit, Employee Education and Training, Labor-Management Meeting, and Employee Health Checkup.
- Issues of concern: Employee Welfare, Labor-Employer Relations, Talent Development, Occupational Health and Safety.
- Through the dissemination and communication of media, FORCERA will enhance the effective ways of communication bridge with stakeholders. If the media can promptly report relevant information about the company, it will not only facilitate stakeholders in obtaining timely and accurate information but also protect the related interests of all our stakeholders.
- Communication Channels：Media Interview, Marketing campaigns, Exhibition, Press Conferences, Company Website, and Press Release.
- Issues of concern: Business Performance, Financial Performance, Climate and Energy, and Social Participation.
- FORCERA will actively focus on the issues regarding community-based environmental protection, public welfare, and other related issues, promote the activities of social contribution and increase the scope of corporate social responsibility and positive social influence to achieve the goal of sustainable development.
- Communication Channels：Company Website, Telephone, Mail, and Charitable Activity.
- Issues of concern: Environmental Regulations, Social Participation, and Waste Management.
FORCERA has established an independent reporting mailbox for insiders and external parties to report any violations of FORCERA's integrity and ethical standards. If you observe any suspicious behavior by employees of FORCERA or any individuals representing FORCERA that may contravene the company's integrity and ethical conduct guidelines, please report it through the designated reporting mailbox or hotline provided below. When making a report, please provide relevant information such as your name, contact details, and a detailed description of the reported incident, along with any concrete evidence that may aid in the investigation. We assure you that your identity and the information you provide will be kept strictly confidential, and appropriate measures will be taken to protect your personal data and privacy in accordance with the law. Additionally, we would like to remind you that providing intentionally false information or malicious statements that constitute defamation may result in legal consequences.
FORCERA fulfills its corporate social responsibility by actively promoting sustainable business and development in response to international trends. This includes ongoing efforts to enhance the quality of life for employees, communities, and society as a whole, as well as the voluntary establishment of relevant codes of conduct. The purpose is to ensure a safe and health working environment, respect and dignity for workers, environmentally friendly business operations, and adherence to ethical standards. As such, FORCERA not only values the interests of stakeholders but also emphasizes corporate governance, product quality, environmental and social participation, human resource development and other related issues while pursuing sustainable business and shareholder profits. FORCERA will continue to monitor the evolving trends of the aforementioned issues and establish long-term sustainable development goals, adopt concrete action plans and track the progress and effectiveness in order to expand its sustainable impact on society.
Sustainability Report
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2024 Sustainability Report |
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- Human Rights Policy
FORCERA is dedicated to advancing corporate social responsibility and safeguarding human rights in accordance with the Responsible Business Alliance (RBA) Code of Conduct. This encompasses, among other aspects, the prohibition of child labor, forced labor, and unethical employment practices, along with the promotion of gender equality, the right to freedom of association, and the assurance of fair wages and benefits. These policies are integrated into the organizational culture and daily operations, with corresponding sustainable management practices executed to advance the goals of sustainable development in terms of human rights, environmental sustainability, and social peace and prosperity. Furthermore, the company provides new employee training and continuing education for staff, covering topics such as environmental protection, health and safety, ethical standards, and compliance with the Sexual Harassment Prevention Act, thereby fulfilling its responsibilities as a socially responsible business.
- Compensation and Retention Policy
Based on the principles of fairness and equity, FORCERA formulates a reasonable compensation policy, taking into account factors such as education background, job grade, position, and work experience. Under equivalent conditions, the principle of equal pay for equal work is upheld. To attract outstanding talent and enhance grassroots manpower cultivation, the company actively recruits from key schools and organizes company-wide activities to enhance employee identification and reduce turnover rate. In consideration of motivating employees, annual performance bonuses are distributed based on the company's revenue, individual performance, and contribution. The aim is to reward employees' contributions, inspire continuous effort, and develop a performance management system as a basis for employee promotion, salary adjustments, distribution of employee rewards, and identification of talent development. The company also establishes work regulations in accordance with the Labor Standards Act and sets up a unit to supervise labor retirement reserve funds, responsible for the allocation and supervision of the use of retirement reserve funds. Additionally, an Employee Welfare Committee is established to handle employee welfare fund planning and the management of its income and expenses. Furthermore, the company encourages employees to engage in long-term planning and commit to the company, thereby fostering cohesion, retaining outstanding talent, and enhancing the company's competitiveness.
- The Policies of Workplace Diversity and Gender Equality
FORCERA is dedicated to fostering a welcoming, equitable, and supportive work environment, particularly for maternity-related needs. In adherence to regulations such as the Occupational Safety and Health Act, Sexual Harassment Prevention Act, Stalking and Harassment Prevention Act, and Gender Equality in Employment Act, the company has implemented a complaint mechanism to comprehensively prevent sexual harassment and workplace violence. In the event of any related incidents, employees may file complaints through the designated channels. Upon receipt of a report, the responsible department will convene a working group to conduct an investigation and provide relevant findings to the Complaints Committee, ensuring the protection of employees' rights. Furthermore, the company adheres to the principle of non-discrimination, prohibiting biases based on factors such as race, religion, gender, age, belief, political inclination, pregnancy, gender identity, etc., in terms of salary, rewards, training, and promotional opportunities in order to advance the objectives of diversity and gender equality.
- Social Responsibility
Based on the spirit of "taking from society, giving back to society," FORCERA upholds the belief in fulfilling social responsibilities and contributing to the betterment of society. Over the years, the company has regularly donated to nearby communities and Chang-an Elementary School for school anniversary celebrations, sponsored graduation gifts for graduates, and contributed to community festivals, aiming to give back to the local community and promote community development. The company actively encourages all employees to participate in various social welfare activities and community events. Through participation in these activities, not only can they help others and have a positive impact on society, but they can also promote their own health and well-being.
- The Policies of Environmental Protection & Occupational Safety and Health
FORCERA has consistently prioritized social responsibility, environmental protection, energy conservation, and waste reduction, maintaining a steadfast commitment to creating an environmentally and socially responsible operating model. Since 2017, the company has installed a rooftop solar power generation system. Additionally, it has recently implemented waste quartz regeneration projects and annually allocates budgets for measures such as upgrading outdated and energy-intensive equipment in factories. These efforts are aimed at achieving environmental sustainability goals, including reducing energy consumption, recycling resources, decreasing greenhouse gas emissions, effectively utilizing energy, and minimizing product carbon footprints. These initiatives contribute to global carbon reduction efforts, bolster sustainable business practices and development, and enhance international competitiveness. Therefore, the company pledges to adhere to environmental regulations and implement environmental management systems (ISO 14001:2015) and occupational health and safety management systems (ISO 45001:2018). It also commits to policies for reducing environmental pollution, promoting green environmental protection, and managing risks to achieve sustainable development goals, including mitigating global warming, and ensuring a safe and healthy working environment for employees.
- Conflict Mineral Policy
FORCERA is committed to responsible sourcing and avoids the procurement or use of metals sourced from conflict-affected or high-risk areas. The company does not intentionally source or support the use of “conflict minerals” that may be extracted under conditions involving armed conflict, unlawful mining operations, or potentially unethical labor practices. In alignment with the Responsible Business Alliance (RBA) Code of Conduct and the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas, or other equivalent internationally recognized due diligence frameworks, the company conducts supply chain investigations into the origin of minerals used in its products. These include tantalum (Ta), tin (Sn), gold (Au), tungsten (W), cobalt (Co), and mica. This due diligence is undertaken to ensure transparency and accountability in the supply chain and to support ethical and responsible sourcing practices.
